Subscriptions to individual components of Microsoft 365 are also eligible for FastTrack services.In addition to online FastTrack resources, eligible customers have access to remote guidance from FastTrack specialists or approved partners.All customers with current and eligible Microsoft 365 plan subscriptions can use FastTrack onboarding, migration, and adoption services.For more in-depth information on FastTrack eligibility requirements, go to our eligible services and plans page. Once planning is complete, the partner and customer have a blueprint for managing the customer rollout.Īnyone can take advantage of our online resources available on this site-anytime. A FastTrack specialist can help review the plan and provide guidance about business goals, local infrastructure requirements (on-premises and/or to the cloud), timing, and resource needs. Local environment considerations and timelines are documented to prioritize resources. Once engaged, an approved partner works with their customer to help build a plan that drives the achievement of their business goals. Additionally, partners can combine their expertise with FastTrack services to provide best-in-class solutions to their customers’ plans. With access to FastTrack best practices, customers and partners can use a standardized, repeatable process to support successful deployments. With the purchase of an eligible subscription, customers, partners, or field staff can request assistance for FastTrack services.
This teamwork helps customers benefit from all the resources and guidance available through FastTrack. Microsoft FastTrack specialists can work closely with customers and partners during a FastTrack engagement. What role do partners play when working with FastTrack?.In addition, customers will benefit from tools and guidance that help them transform their existing IT practices and effectively manage change. Drive value: Because our goal is to help businesses get the most value out of their IT investments, FastTrack provides customers with best practices, guidance, and resources to help gain user adoption. Onboard: Once ready, customers can request onboarding to get remote and personalized assistance from our FastTrack specialists, who will help them assess their technical environment and work with their IT staff or partner to help ensure a smooth onboarding and migration experience.ģ. Customers start by creating a Success Plan tailored to their business that includes both technical implementation and user adoption strategies across Microsoft 365, Azure, and Dynamics 365.Ģ. Envision: Through FastTrack, we offer resources, tools, and best practices to help customers and partners plan for a successful deployment. FastTrack follows a proven process to guide customers through deployment:ġ.
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